AI intake · reception · follow-up

The quiet teammate every clinic has been waiting for.

Carevia handles the noise around care — intake forms, ringing phones, post-visit check-ins — so clinicians can give their full attention to the person in the room.
Mila, intake teammate
Hi, I'm Mila from Riverside Family Practice. I'll get a few quick details ready for Dr. Patel before your visit. What's bringing you in today?
Jordan
00:07
I’ve been having headaches for about two weeks now. They’re getting worse and worse
Trusted by forward-looking clinics and hospital groups

The hardest part of a clinic day isn't the medicine. It's everything wrapped around it.

Schedules slip before the first patient is seen. Phones ring while charts wait to be opened. Notes pile up after hours. Demand keeps climbing while teams stay the same size — and the admin layer quietly eats the day.

38%
of a clinician's week → admin
1 in 4
calls → never answered
22 min
average pre-visit prep

Pick the pressure point. Carevia takes it from there.

Patient intake.
Carevia greets each patient, collects symptoms, medications and history, and hands a tidy summary to the clinician - in the patient's own language, on their own time.block.
Patient access.
Bookings, reschedules, opening hours, directions, prescription refill requests - answered the moment the phone rings. Anything clinical gets routed to a human, with the full context attached.

Meet the teammates. Hire only the ones you need.

Intake teammate
Mila
Gathers symptoms, history and meds before the visit, then writes a clean pre-read for the clinician.
Meet Mila
Reception teammate
Theo
Picks up every call. Books, reschedules, and answers the routine questions that flood the front desk.
Meet Theo
Follow-up teammate
Nora
Checks in after the visit, tracks recovery, and pings the team only when something genuinely needs a look.
Meet Nora
Scribe teammate
Quill
Drafts notes, referral letters and orders from the conversation. Pulls the right detail in seconds.
Meet Quill
Custom teammate
Build-your-own
Describe the workflow in plain language. Carevia shapes a teammate around it — no engineering required.
Design one

A calmer morning. A focused afternoon. An evening that actually ends.

01 · Before the visit
A morning that doesn't start in triage.
Patients answer a short, conversational intake in their own language. The clinician opens the chart already knowing the story.
02 · During the day
A front desk that finally breathes.
Routine calls get answered on the first ring. Front-desk noise drops. The room stays the room.
03 · After the visit
An evening that actually ends.
Carevia checks back in on recovery and meds, and only escalates when a human really should look. Care doesn't drop between appointments.

A calmer morning. A focused afternoon. An evening that actually ends.

01 · Before the visit
A morning that doesn't start in triage.
Patients answer a short, conversational intake in their own language. The clinician opens the chart already knowing the story.
02 · During the day
A front desk that finally breathes.
Routine calls get answered on the first ring. Front-desk noise drops. The room stays the room.
03 · After the visit
An evening that actually ends.
Carevia checks back in on recovery and meds, and only escalates when a human really should look. Care doesn't drop between appointments.

Built to slot into the team you already have.

Carevia isn't here to replace anyone. It absorbs the repetitive work surrounding care, so the people who chose this job get to do more of it.
Nothing new for staff to learn
Lives on top of your existing tools
No technical setup on your end
Trained on real clinical conversations
GDPR-native, EU AI Act & MDR aligned
Scales capacity without scaling headcount
"Patients feel heard. Staff stop feeling buried. Time finally lands where it's supposed to."

Built to the standards healthcare actually demands.

Transparent by design.
Every decision a teammate makes is logged, reviewable, and explainable. No black boxes for your governance team to argue with.
Proven in real hospitals.
Every decision a teammate makes is logged, reviewable, and explainable. No black boxes for your governance team to argue with.
Built for strict healthcare 
governance.
Every decision a teammate makes is logged, reviewable, and explainable. No black boxes for your governance team to argue with.
GDPR
EU AI Act
ISO 27001
HIPAA-ready
SOC 2

Healthcare is hard enough. Let the admin part be easy.

Give your team room to breathe - without hiring another body just to chase paperwork.